NationsBank (Charlotte, NC; $192 billion; 5.1 million ATM cards) passed Wells Fargo to became the second largest online bank as measured by total number signed-up for online banking services. Only Citibank is estimated to have more. Just six weeks after reaching the 250,000 subscriber milestone, the bank added another 70,000 to reach 320,000 users, a 28% increase. There is a downside to this kind of growth, customer service. The inevitable start-up woes even made for a full-page American Banker story on March 12.
Most Recent Posts:
- Person-to-Person (P2P) Lending Update - Sep 04, 2008
- Will eWallets Make a Comeback on the iPhone? - Sep 02, 2008

