| By Jim Bruene on April 13, 1997 4:13 PM | Comments (0) |
General value-added ideas for online banking websites:
Web-based services:
- set user preferences for Web site navigation/look
- turn frames off function (if applicable)
- calendar of bank events matching user profile
- calendar of community events matching user profile
- products and promotional offers matching user profile
- business information matching user profile
- user-defined site map/bookmarks
- user-defined site searches (saved searches)
- forms prefilled with user data (refer a new customer, provide feedback on an employee, suggest new/improved services, make a complaint, request a phone call, etc.)
E-mail/push services:
- notification of events, offers, and information matching user profile
- automatic subscriptions to Web pages
- e-mail/fax to a friend function (easy way to forward information to someone else)
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