NW Federal Credit Union's Online Personal Touch (NetBanker)

« Intuit Releases BankNow Internet Edition | Main | Pennsylvania State Employees CU Has Free Online Access »

NW Federal Credit Union's Online Personal Touch

By Jim Bruene on June 21, 1997 12:31 PM | Comments (0)

Northwest Federal Credit Union
www.nwfcu.com

NW Federal Credit Union’s (Seattle, WA: $150 million; 30,000 members) Web site includes online account access but that’s not what caught our attention. The credit union demonstrates how to add a personal touch to help build rapport and drive sales to a sales rep. Mortgage lender Wendy Hovey (screenshot above) hosts her own online area complete with picture, resume, and online Q&A at www.nwfcu.com/loans/wendy.html.

Comments (0)

Send Post

Categories: Northwest Federal Credit Union

Most Recent Posts:

Are You Still Frustrating Your Banking Customers to Save a Few Pennies? - Mar 12, 2010

Mobile Firsts: State Farm Offers Auto Insurance Discounts to Graduates of its Steer Clear iPhone App - Mar 10, 2010

Launching: HelloWallet is First New PFM of 2010 - Mar 08, 2010

TrackBack

TrackBack URL for this entry:
http://www.netbanker.com/cgi-bin/mt/mt-t.cgi/704

Events

FinovateSpring 2010 -- Dozens of handpicked fintech companies demoing their newest innovations in the entrepreneurial hotbed of San Francisco. 7 minutes each on stage to demo. No slides. A single value-packed day on 5/11/2010. Get your early-bird ticket today!

FinovateFall 2010 -- Dozens of handpicked fintech companies showcasing their latest & greatest in the financial capital of the world -- NYC. 7 minutes each on stage to demo. No slides. A single value-packed day on 10/05/2010. Get your early-bird ticket today!

Research

NEW! Making the Case for Person-to-Person Payments: Does mobility provide the tipping point for bank-branded P2P? - Find out more
NEW! Attracting Small Businesses with Online & Mobile Banking: Underserved segment is prime candidate for alt-delivery - Find out more
2010 Guide to Online & Mobile Banking Products, Pricing & Strategy: Your roadmap for business planning - Find out more
Improving Online Account Opening ROI: Ten strategies to increase online application conversion rates - Find out more
Connecting to Customers with Twitter: The comprehensive guide to Twitter for financial institutions - Find out more
Selling behind the Password: Leveraging the marketing potential within online banking - Find out more
New Techniques in Secure Online Finance: Sandboxing, keyboard encryption, and real-time mobile integration could lock in more online customers- Find out more

Products & Services

Online Banking Services: Compare online banking services and savings rates from the leading financial institutions at Credit.com.