« Prosper Books its 4,000th Loan | Main | Bank-Anywhere.com Launches Branch Locator Mashup »

PayPal Email: Simple Steps to Protect Against Fraud and ID Theft

By Jim Bruene on November 1, 2006 3:30 PM

Despite calls for banks to stop marketing via email (see here) to help reduce fraud, PayPal, probably the most phished brand in the world, shows that the technique can still be effective. 

It requires a professional layout, good personalization, and behind-the-scenes fraud monitoring to nip phishing attempts in the bud.

Here's the latest from PayPal. Note the 30-second credit card button (bottom left) and personalized greeting at the top of the message.

PayPal email

Classification

Type: Marketing email with educational focus

Product: Payments with credit card cross-sell

Customer Type: Active customer

Personalization: Hello <yourname> at top of message

Header

Date received: Wed 11/1/2006 9:38 AM
From: PayPal [paypal@email.paypal.com]
To: Jim Bruene
Subject: Simple Steps to Protect Against Fraud and ID Theft

Comments (1)
AddThis Social Bookmark Button

Most Recent Posts:

TrackBack

TrackBack URL for this entry:
http://www.netbanker.com/cgi-bin/mt/mt-t.cgi/433

Comments (1)

Arthur Phillips:

How does a buyer protect his investment against a fraudalent seller,(when using paypal), if the seller empties his paypal account? Is the seller required to leave a certain amount in escrow,in order that no buyers can be defrauded?

Post a comment

(If you haven't left a comment here before, please note that we will read your comment before it is approved to go up on the blog. However, we'd prefer that you and our other readers didn't have to wait. If you'd like your comments to appear instantly in the future, you can create a TypeKey account and we'll set you up as a trusted commenter!)


Please enter the security code you see here

Sponsors

Finovate 2008 - Come see the future of finance & banking!


Sponsored Links

Events

Research

  • NEW! Online Investing Communities: Will social networking revolutionize saving & investing?- Find out more
  • NEW! Searching for Customers 3.0: Search engine marketing for financial institutions- Find out more
  • Person-to-Person Lending 2.0: Disruptive service or market niche? - Find out more
  • Mobile Money and Payments: Why credit & debit card issuers should embrace mobile delivery now - Find out more

Products & Services

  • Compare CD (certificate of deposit) interest rates and read customer reviews at Bankaholic