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YADB* Huntington Goes Direct

By Jim Bruene on February 3, 2007 11:01 AM | Comments (0)

First reported by Bank Deals today (see note 1), Huntington Bank has recently launched a new direct bank, called DirectHuntington <directhuntington.com>. It goes against the naming convention of having "direct" follow the main brand name, but it shouldn't make too much difference. Still, the bank should secure domain-name rights to HuntingtonDirect.com, currently used by New.net Inc to post a few generic banking links and throw a pop-up or two at unsuspecting users. 

Huntington chose a color palette that makes it stand out from other financial institutions, a good move. However, the yellow 5.30% APR doesn't stand out as well as it should given its importance in the purchase decision (see sceenshot below).

But once again the CashEdge-powered online application leaves a lot to be desired (see previous coverage here and second screenshot below). But before you can even see the application, you must agree to the "Consent for Electronic Disclosure," a terrible first impression for someone who's thinking of sending you ten-grand or more (see screenshot below).

Direct Huntington pre-application consent for electronic disclosure

The upper-right Online Guarantee is a nice touch, but it links back to the main Huntington site which might be confusing for users (see screenshot below).

Direct Huntington online deposit application page 1

There is no mention of DirectHuntington at Huntington's main website <huntington.com>. However, there's a secret code (anywheresavings) you can enter into the Special Offers box that takes you to the direct banking site. 

*Yet another direct bank

Note:

  1. The Bank Deals writer had a relatively uninspiring call with DirectHuntington's customer service when he researched the account. 
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» YADB* First National Bank of Omaha Launches FNBO Direct from NetBanker
The battle for online savings deposits has another entrant, First National Bank of Omaha. The new effort, branded FNBO Direct, launched in January according to Wikipedia and other sources. It's the second new direct bank of the year, following... [Read More]

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