« Everbank Previews its New Homepage | Main | Blogs Bring Negative Publicity to Overdraft Charges »

Followup Friday: More on the Bank of America & Verizon Online Billing Co-promotion

By Jim Bruene on April 27, 2007 11:29 AM | Comments (1)

Little did I know when I wrote about Verizon Wireless promoting Bank of America billpay on its site (here), that the company that brokered the deal, CheckFree, along with representatives from both consumer giants, would be presenting the results of the effort at Nacha's Payments conference last week (see note 1). I wasn't there, but I was filled in on the details by CheckFree's PR director Sheryl Roehl.

First, my assumption was wrong. It was NOT a paid placement by BofA. No money changed hands. It was classic joint marketing with each company promoting the other on their websites. The exposure to each others' massive customer bases trumps any concern over who benefits most by converting Verizon customers into ebilling users (see note 2).

In the prior post, I showed you BofA's ad on Verizon's site, here's what the Verizon placement looked like on the bank's site (note 3):

Verizon banner in BofA's main online banking area

Verizon placement in BofA's online banking area

Landing page for the Verizon promo

Verizon landing page from BofA promo

Email me if you'd like the presentation slides, which also include more figures about ebilling adoption (note 4).

Notes:

Penetration of U.S. online household per Harris Interactive, Feb. 2007

1. The joint presentation was by: Angeline DePauw, director electronic remittance Processing, Verizon Communications; Laurie Profilio Sass, eCommerce marketing, Bank of America; and Lori Stepp, managing executive E-bill Adoption Services, CheckFree

2. It's hard to say which company gains the most in an ebill conversion. Verizon saves money by eliminating the paper and BofA potentially converts a customer into ebilling, an important retention benefit.

3. The screenshot is from the NACHA Payments presentation; it is a mockup, note the 2004 date, but presumably is an accurate representation of what the promo looked like.

4. CheckFree presented the latest penetration numbers at the conference, as determined in their Feb. 2007 research conducted by Harris Interactive. Three-quarters of ONLINE households, or about half of all households, now pay a bill or bills online with biller direct (55%) leading pay-anyone (38%) by a measurable margin (19% do both). See inset.

Comments (1)

Most Recent Posts:

TrackBack

TrackBack URL for this entry:
http://www.netbanker.com/cgi-bin/mt/mt-t.cgi/962

1 Comments

It will be interesting to watch how the long term relationship with CheckFree and Bank of America plays out now that Fiserv has acquired CheckFree.

Leave a comment

Sponsors

New Research Report from Online Banking Report: Selling behind the Password

Finovate 2009 -- Showcasing the Future of Financial Technology on September 29th in Manhattan

 

Sponsored Links

Events

Research

  • NEW! Improving Online Account Opening ROI: Ten strategies to increase online application conversion rates - Find out more
  • NEW! Connecting to Customers with Twitter: The comprehensive guide to Twitter for financial institutions - Find out more
  • NEW! Selling behind the Password: Leveraging the marketing potential within online banking - Find out more
  • NEW! Mobile Banking 2.0: iPhone Edition- Find out more
  • Growing Deposits in the Digital Age: Seventeen smart strategies for gathering core deposits while building your brand- Find out more
  • New Techniques in Secure Online Finance: Sandboxing, keyboard encryption, and real-time mobile integration could lock in more online customers- Find out more

Products & Services

  • Compare CD (certificate of deposit) interest rates and read customer reviews at Bankaholic
  • Online Banking Services: Compare online banking services and savings rates from the leading financial institutions at Credit.com.
  • Mobile Commerce Whitepaper: How to Realize the Full Potential of Mobile Commerce -- Download Now!