« Quicken Loans Shows Customer Focus with Call Center Wait-Time on Homepage | Main | Beehive Credit Union Uses Blogging Platform to Create Custom Websites for Each Branch »

Small Business Networks from American Express, Capital One, Advanta, Bank of America, QuickBooks, and HSBC

By Jim Bruene on June 26, 2008 4:00 PM | Comments (1)

Earlier this week, Visa launched its Facebook Business Network. While the first to use Facebook, several other major financial institutions have opened small biz networks on the Web in the past six months:

  • image Advanta's Ideablob launched last September at DEMOfall (previous post here). It's a unique website with monthly contests awarding $10,000 to the best idea, as voted on by users. It's an intriguing concept with decent traction, almost 30,000 unique visitors last month according to Compete (see chart below). (Full disclosure: I just realized I'm wearing an Ideablob t-shirt; schwag can still pay off!)
  • image American Express's OpenForum: As the name suggests, it's a business forum and resource directory, not unlike Bank of America's (see below). American Express has added posts from several prominent bloggers such as John Battelle's Searchblog and Anita Campbell's Small Biz Trends to keep the site fresh. The site has 5,400 members and monthly traffic of about 11,000 unique visitors, up threefold from a year ago.  
  • image Bank of America's Small Business Online Community, a general forum and resource directory, launched in October 2007 (see original post here). It's primarily a forum, with some additional articles on the side. Total membership is just under 15,000.
  • image Capital One's Slingshot, launched in February, is primarily a business directory. But it does aim for community involvement with user-submitted business reviews and comments on certain topics.
  • image HSBC's (UK) Business Network: Another forum-and-blog site similar to AmEx's OpenForum. So far it appears lightly used, with just six blog entries this year and 270 member profiles.
  • image Intuit's Quickbooks Group: Although not a financial institution, the Quickbooks site is a good example of an active community with more content, including ten blogs, and as much traffic as the others combined (not including BofA which is unknown) with nearly 90,000 unique visitors, almost double the number a year ago.

 Unique website visitors in May 2008 (source: Compete)

image

Comments (1)

Most Recent Posts:

TrackBack

TrackBack URL for this entry:
http://www.netbanker.com/cgi-bin/mt/mt-t.cgi/1923

1 Comments

Thanks for mentioning me in your post!

Another community that Intuit runs is JumpUp.com. It is a community for small biz and startups.

-- Anita

Leave a comment

Sponsors

New Research Report from Online Banking Report: Selling behind the Password

Finovate 2009 -- Showcasing the Future of Financial Technology on September 29th in Manhattan

 

Sponsored Links

Events

Research

  • NEW! Improving Online Account Opening ROI: Ten strategies to increase online application conversion rates - Find out more
  • NEW! Connecting to Customers with Twitter: The comprehensive guide to Twitter for financial institutions - Find out more
  • NEW! Selling behind the Password: Leveraging the marketing potential within online banking - Find out more
  • NEW! Mobile Banking 2.0: iPhone Edition- Find out more
  • Growing Deposits in the Digital Age: Seventeen smart strategies for gathering core deposits while building your brand- Find out more
  • New Techniques in Secure Online Finance: Sandboxing, keyboard encryption, and real-time mobile integration could lock in more online customers- Find out more

Products & Services

  • Compare CD (certificate of deposit) interest rates and read customer reviews at Bankaholic
  • Online Banking Services: Compare online banking services and savings rates from the leading financial institutions at Credit.com.
  • Mobile Commerce Whitepaper: How to Realize the Full Potential of Mobile Commerce -- Download Now!