« Online Financial Services Scorecard: May 2008 | Main | Wesabe Adds Twitter Integration for Account Updates »

Citibank Smith Barney Testing MyFi, Financial Advice and Account Aggregation for the Mass Market

By Jim Bruene on August 9, 2008 12:26 PM

image Apparently, Citibank has been testing a new investment advisory service this summer, myFi, targeting certain Citibank credit card customers. Its first online mention appeared in a frequent-flyer forum, FlyerTalk, May 31 (here) and in the personal finance forum, FatWallet, June 13 (here). The bank has been testing mileage premiums for opening a myFi account and/or increasing spending on a Citi card.

The service consists of a Web-based investment area which will include trading and account-aggregation services later this year (see note 1), combined with telephone and in-person help from non-commissioned Citi Smith Barney advisors. The NY Times's Your Money columnist Ron Lieber tested the human portion of the offering in a Long Island branch and reported on it in his column today.

myFi's director of financial advice is Jonathon Clements, a long-time Wall Street Journal personal finance writer who recently left the paper. If he can instill his pragmatic personal finance outlook to Citi's offering, it would help differentiate it from similar offerings. Andy Sieg is managing director of the service.

The initial creative approach is to use a "financial wellness" theme. Today, the website is bare bones (screenshot below), with a few PDF files available for download. It's clearly a work in progress. The bank should slap a "beta" tag in the upper-right corner so that it's not unfairly judged as a complete offering.

Citibank's myfi home page (9 Aug 2008)

Notes:
1. For more information, see our Online Banking Report on Account Aggregation.

2. According to Compete, myfi.com had 2,400 unique visitors in July, the first month with any significant traffic.
Comments (1)
AddThis Social Bookmark Button

Most Recent Posts:

TrackBack

TrackBack URL for this entry:
http://www.netbanker.com/cgi-bin/mt/mt-t.cgi/1943

Comments (1)

Post a comment

(If you haven't left a comment here before, please note that we will read your comment before it is approved to go up on the blog. However, we'd prefer that you and our other readers didn't have to wait. If you'd like your comments to appear instantly in the future, you can create a TypeKey account and we'll set you up as a trusted commenter!)


Please enter the security code you see here

Sponsors

2009 Planning Guide for Mobile and Online Banking - Do more with less!
New Techniques for Secure Online Finance - Explore innovative ways to protect your customers online!
New Models in Lead Generation - Check out the best new ideas in getting customers online!


Sponsored Links

Events

  • Finovate 2008: On October 14th, Finovate returned to NYC to showcase the newest innovations in financial technology from companies large & small. The event was a huge success!
  • Did you miss FinovateStartup in April? Check out the videos of the demos!

Research

  • NEW! 2009 Planning Guide for Online & Mobile Banking: Packed with more than 1000 brainstorm-inducing ideas, tactics, and tips you can use to improve the effectiveness and profitability of your online initiatives! - Find out more
  • NEW! New Techniques for Secure Online Finance: Sandboxing, keyboard encryption, and real-time mobile integration could lock in more online customers - Find out more
  • NEW! New Models for Lead Generation Auctions, personal finance communities, and tools provide alternatives to Google AdWords- Find out more
  • Online Investing Communities: Will social networking revolutionize saving & investing?- Find out more
  • Searching for Customers 3.0: Search engine marketing for financial institutions- Find out more
  • Person-to-Person Lending 2.0: Disruptive service or market niche? - Find out more

Products & Services

  • Compare CD (certificate of deposit) interest rates and read customer reviews at Bankaholic