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Wesabe to Power Bank and Credit Union Personal Finance Communities with White-label Deals

By Jim Bruene on March 18, 2009 7:30 PM | Comments (4)

image Today, Wesabe (company blog post) joined Geezeo (press release) in officially pursuing a strategy of white-labeling its personal finance services for banks and credit unions (note 1). Wesabe CEO Marc Hedlund told me they have three deals in various stages of the contract process, but none have signed on the dotted line yet.

You can get an idea of how this will play out by visiting Wesabe's first co-branded site at the UK's Daily Telegraph (see screenshot below). However, in the banking rollout, the service can truly be white labeled with no mention of the Wesabe name. Wesabe provided a mockup of its white-label product for the fictitious Springboard Bank (see second screenshot below).

As much as I love online PFM sites, the future for most financial management activity is within the confines of online banking sites (note 2). Why? Most people do NOT enjoy tagging purchases, tracking their budget, monitoring their net worth in real-time, or debating the latte factor.

Banking, like most chores, needs to be accomplished as efficiently as possible. And the easiest way to track financial activity is at the place the customer already knows, trusts, and uses, their online banking site (note 3). 

That doesn't mean there isn't a place for Mint, Quicken and other PFM sites. Millions of consumers and small businesses pay close attention to every transaction. And they'll invest time, and money, into standalone sites that offer state-of-the art tools and independent perspectives.    

But by partnering with full-featured PFMs like Wesabe, banks and credit unions give customers little reason to look elsewhere. Wesabe is particularly well-suited for the role of financial institution service provider (note 4):

  • Technology: It owns the aggregation engine, so they have more flexibility in pricing and contract negotiations
  • API: Wesabe has featured a public API since 2007, so it's easier for bank developers to hook into its rich dataset
  • Features: Has state-of-the-art user interface including a Twitter interface, widgets for Mac and Windows Vista, an iPhone-optimized site, and soon an iPhone app
  • Brand: It has taken the high road....positioning the Wesabe brand as an unbiased financial guide; in fact, they've never taken advertising or commissions from financial providers
  • Experience: Launching in 2006, they have been around longer than most other players, giving them credibility and a better longitudinal database
  • Traffic: Of independent PFM sites (see Jan. traffic here), Wesabe trails only Mint and Geezeo in monthly traffic (120,000 unique visitors in Feb according to Compete), so it brings an established community and financial database to their financial institution clients

Make vs. buy
For a financial institution, the advantage of working with Wesabe vs. building PFM capabilities in-house include:

  • Speed to market: Outsourcing allows FIs to get the PFM features in to the market much faster; depending on level of integration, could launch in a few months
  • Integration: Although young, Wesabe is an experienced aggregator and technology company; this expertise can be tapped to provide integrate bill payment and funds transfer capabilities
  • Existing community: FIs can leverage the vibrant Wesabe community to instantly provide interesting content and community
  • Cost savings: Gives the financial institution state-of-the-art features much faster, and usually at a lower cost, than building them in-house

Wesabe's co-branded site at UK's Daily Telegraph (link) (18 March 2009)

image

Wesabe mock-up of white-labeled PFM interface (18 March 2009)

image

Notes:
1. Wesabe's new service is called Springboard and Geezeo's is Spectrum.
2. Assuming banks and credit unions offer a reasonable set of personal finance management tools.
3. For more info, see our Online Banking Report on Personal Finance Features for Online Banking and Online Banking Report on Social Personal Finance.
4. Geezeo also boasts similar benefits; while it's a year younger and doesn't own the aggregation engine, its provider, CashEdge is already used and trusted by many large financial institutions, and Geezeo boasts higher traffic than Wesabe. 
5. Come talk to Wesabe's execs at our FinovateStartup 2009 conference, April 28 in San Francisco.

Comments (4)

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Jim: At Digital Insight (Intuit), we couldn’t agree more. In today’s economy, consumers and businesses are looking for help managing their finances through a trusted partner- - their financial institution. It’s clear banks and credit unions are seeing the opportunity, too. After launching consumer FinanceWorks in Fall 2008 and a small business version in December, more than 200 financial institutions are live or launching our online financial management solutions. With more than 25 years as the PFM leader and a proven track record as an online banking provider, can you blame them?

This is good news. Credit Unions and Banks need more choices.

And folks like Wesabe who are not anti-bank (can you say Mint) are perfect.

We (Jwaala) have been working with a lot CUs and Banks and they are hungry for options in this area, especially solutions that can be customized to meet unique requirements.

Finovate will sure be interesting this year.

- Andrew Taylor CTO Jwaala

I am glad someone from Digital Insight posted here. Here are some basic facts (some from memory so I apologize in advance is a make a mistake with a date). Intuit started in 1983 and 23 years later they signed an agreement to buy Digital Insight on November 30, 2006. The press release mentioned this "With the acquisition, Intuit will be able to combine work flows in its financial
management tools with online banking capability offered by Digital Insight to create
new, easier, and better-value offerings for consumers and small businesses." Then on March 13, 2007 they released a press release that led with the following: "Intuit is Changing the Face of Online Banking, Recent Acquisition of Digital Insight Already Producing Next-Generation Solutions -- MOUNTAIN VIEW, Calif. – March 13, 2007 – Digital Insight®, an Intuit
company, today announced the upcoming release of Personal FinanceWorks and Small
Business FinanceWorks, two products expected to lead the next generation of online
banking. The product announcement comes just five weeks after Intuit Inc. (Nasdaq:
INTU) completed the acquisition of Digital Insight.

The vision has been set and while everybody was saying how great Wesebe, Mint, Geezeo and others are in this space, Intuit was there. And they have a Small Business version too.

Over the last couple of years I have been tracking these developments in the banking industry and it has been exciting to watch.

Jim, when you say "Banking, like most chores, needs to be accomplished as efficiently as possible. And the easiest way to track financial activity is at the place the customer already knows, trusts, and uses, their online banking site (note 3)." I agree with you 100%.

@dmgerbino

Jim - I entirely agree that this "gap" between the bank and the "personal financial management" solution is the key constraint, to adoption. As consultants to retail banks we think we have found the solution - A South African based firm called Qwill instant accounting sells a solution to banks which generates a complete set of financials for customers, delivered within the bank's web domain. As the information is within the domain customers trust the security, and the bank can fully automate all the inputs. A local bank currently markets this to customers and it appears they make significant savings on having a book-keeper etc. This is targeted primarily at the SME market, but a PFM version is also available. We are so impressed with the value this creates for banks and small business customers we now distribute this product across Africa and the Middle East

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