« Out of the Inbox: ShareBuilder Email Thanks Customers After Second Month of Automated Investments | Main | Prosper Back in Peer-to-Peer Lending Game with Full Approval of SEC »

WV United Federal Credit Union is First with iPhone-based Remote Check Scan & Deposit

By Jim Bruene on July 12, 2009 5:37 PM | Comments (2)

imageIn June, we reported on USAA's upcoming iPhone app that will support remote check deposits. But it looks like they were beaten to market by tiny WV United FCU headquartered in Charleston, WV. Haven't heard of WV United? They have just six employees, $11 million in assets, and 3,000 members.

But somehow they were able to pull off something that no other financial institution has yet to accomplish, accepting paper check deposits via a native iPhone application (iTunes link, see note 1 and 2). The application was added to the iPhone App Store on July 4, and the CU wasted no time in heralding the innovation with a homepage banner (see screenshot below).

imageThe application could not be simpler. Users take a picture by pressing the button on the left (see inset), verifying that the image is readable, then uploading with the button on the right. WV United uses the member's mobile phone number to apply it to the correct account. The latest iPhone OS 3.0 is required.

The credit union also accepts deposits via in-home scanners using secure file transfers powered by LeapFile (co-branded site here).

It appears both services simply send images to the credit union where an employee manually converts them to ACH items. According to the E-Deposit customer agreement, the first 10 items each month are free; a $1 fee per item for the remainder of the month is charged. This allows for collection of a bit of fee revenue from small business members, while enabling most consumers to use it free of charge.

Certainly, fraud possibilities exist. But the CU's normal deposit-processing controls should mitigate most of the risk (see E-Deposit funds availability policy here). 

Mitek Systems introduced a mobile remote-deposit system last year (post here), but it's not yet in production at any financial institutions. 

imageAnalysis: Although not a feature that will see widespread usage, mobile check deposits will prove convenient for certain customers, especially mobile small businesses. More importantly, it helps differentiate between online and mobile services.

So, for raising the bar in mobile banking, we are awarding WV United with our first OBR Best of the Web award for 2009 (note 3). In the 12 years we've given the award, WV United is by far the smallest financial institution to win. 

WV United FCU homepage with iPhone banner (11 July 2009)

image

iPhone app landing page (link)

image

Notes:
1. Sometimes it's nice to be small. WV United has six employees total, according to NCUA data. Most large banks would have a project team larger than that just to do the feasibility study on mobile remote-deposit capture.
2. For more info on the importance of iPhone applications for financial services, see our recent full report: Online Banking Report: Mobile Banking via the iPhone.
3. OBR Best of the Web awards are given periodically to companies that pioneer new online and mobile banking features. It is not an endorsement of the company or product, just recognition for what we believe is an important development. WV United is the 74th recipient of the designation since we began awarding it in 1997.

Comments (2)

Most Recent Posts:

TrackBack

TrackBack URL for this entry:
http://www.netbanker.com/cgi-bin/mt/mt-t.cgi/2154

2 Comments

USAA has had its RDC tool live for approximately a month. Haven't tried it yet but will the next time I receive a physical check.

Refer to the latest edition of Bank Technology News for more info.

@Lisa

USAA *announced* its mobile remote deposit in June, but it's still in testing with employees. The tool is expected to be in production by the end of the summer.

Leave a comment

Sponsors

Worklight Yodlee MyBankTracker.com BackBase IntelliResponse Intuit

Events

Research

  • NEW! Email Banking: Revitalizing the Channel: New technologies and more thoughtful design could elevate email to a central role in account management - Find out more
  • NEW! Bank Transaction Alerts & Streaming: New delivery technologies will change the way users receive and interact with their banking information - Find out more
  • NEW! Mobile Banking & Finance Apps 2.0: A look at the three major smartphone app stores: iPhone, Android, and BlackBerry - Find out more
  • The Case for Mobile Banking: Ten strategic reasons for investing in the channel - Find out more
  • Online & Mobile Banking Forecast: Current, future and historical usage: 1994 to 2019 - Find out more
  • Making the Case for Person-to-Person Payments: Does mobility provide the tipping point for bank-branded P2P? - Find out more
  • Attracting Small Businesses with Online & Mobile Banking: Underserved segment is prime candidate for alt-delivery - Find out more

 

   

RSS Subscribe via RSS
RSS Subscribe to Comments



Email:


@NetBanker Twitter Feed



See all @NetBanker tweets

Most Recent Comments


Garin Toren commented on Launching: Doxo Looks to Dramatically Improve the Ebilling Experience

Anonymous commented on New Online Banking Report Published: Email Banking - Revitalizing the Channel

Jason Henrichs commented on Launched: PerkStreet Financial Focuses on Debit Card Rewards and Free Checking

Devin Miller commented on Launching: The First Location-Based Fraud Monitoring Service, Finsphere’s PinPoint

Vilmarie commented on The Need for Context-Sensitive Login Security

Paul Witman commented on The Eight Core Functions of Online Banking