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Bank of America Promotes Small Business Online Community at Logout

By Jim Bruene on September 23, 2009 5:00 PM | Comments (2)

image Logging out from my Bank of America credit card account (both personal and business accounts), I was greeted with this pitch for the bank's small business community (see first screenshot). The pitch is straightforward and emphasizes three benefits:

  • Get answers to your business questions
  • Exchange ideas with other entrepreneurs
  • Free

Clicking the red Join Today button drops users onto the Forums page at the small business site (see second screenshot).

Bottom line: The logout effort is a good brand-building exercise for Bank of America, and it should drive much-needed traffic to the site. According to Compete (see chart below), in August the small business community site had an estimated 70,000 unique visitors, two-thirds more than the 40,000 a year ago. But traffic was down almost a third from the springtime peak.

Bank of America logout screen (23 Sep 2009, 4 PM Pacific)

image

Landing page (link)

image

Compete traffic estimates, Aug 2008 through Aug 2009 (link)

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2 Comments

i think small business online community its very helpful to promote the small business.

Small business is actually a very useful website. One does get lot og useful info there. But I wonder, what made BOA actually redirect its valuable traffic to the website. Whats the connection?

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