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My Favorite Presentation of 2010: Glenbrook Provides Roadmap for Web 2.0 & Social Payments

By Jim Bruene on April 28, 2010 6:03 PM | Comments (0)

imageI am a huge fan of Glenbrook Partners, the Menlo Park-based payments consulting firm. I first visited them when I was transitioning from closed to open blogging in 2006. Scott Loftesness and company were enormously helpful back then even though I was potentially elbowing in to their space. It's a kindness you never forget. I look forward to my daily dose of PaymentsNews and the occasional meetup at conferences.

But I'd never had a chance to attend one of their presentations until two days ago at NACHA Payments 2010. What a treat. Partners Erin McCune and Russ Jones drew the dreaded 8 AM Monday slot in a breakout session immediately preceding the Jack Dorsey/Square keynote. So only a 100 or so lucky attendees got to see them knock it out of the park. 

imageAnd as much as I enjoyed seeing Square and Wells Fargo's Steve Ellis go at it on the big stage, Russ and Erin would have delivered more value to attendees. They took a nebulous and confusing topic, alt-and-social payments (see inset), and made sense out of it in a 68-slide deck (see table and chart below). Let's all agree to use these terms going forward.

And to top it off, Glenbrook closed the presentation by showing alt-payments in use in the real virtual world at my favorite virtual pet site, Foopets (see previous post and note 1).  

Luckily, you still have a chance to hear an expanded version of this talk via Glenbrook's live webinar next week on social payments (small registration fee required).  

Glenbrook Partners deciphers Web 2.0 payments terms...

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...and it's created a social payments classification system

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Source: Erin McCune and Russ Jones, Glenbrook Partners presentation at NACHA Payments 2010, April 26, 2010
(reprinted with permission)

Playing Foopets costs money...

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...but young gamers hitting the FooBank have more payment options than just their parents' cards
Note: We previously covered Kwedit here

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Note:
image1. Glenbrook says that virtual pet owners spend about the same on their virtual pets, $25/mo, as real-world pet owners spend on their real-live pets. Amazing! If only Pets.com had thought to sell virtual dog food instead of the real stuff, we might still get to see the sock puppet all over Facebook.

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