| By Jim Bruene on January 11, 2011 6:16 PM | Comments (2) |
In doing some initial research for a report we are planning for Q1 on "family bank accounts," I started where I usually do, on Google. The only financial institution advertising specifically on the term "teen banking" was USAA (see note 1).
The top-of-the-page ad led to a well-designed landing page devoted to Teen Checking (see screenshots below) with a clever call to action:
We won't take any of your teen's allowance.
Teen checking without hidden fees.
USAA even has a dedicated site with its own URL to support its youth-banking efforts: https://my.usaa.com
Relevance for NetBankers: Teenagers may be one of the most lucrative segments to attract to your financial institution. They not only spend billions themselves, but also could literally stick with you for a lifetime.
The thinking goes something like this:
- Attracting the children of your customers helps you retain the parents
- Retaining the parents helps you retain the kids as they become young adults
- Young adults become parents
- Repeat
This didn't work so well in the old branch-based world because one of the first things the kids did when they moved away was open a checking account at the closest branch to their new apartment or dorm room. In an online/mobile-centric world, that no longer has to happen.
Google search for "teen banking" (see note 1; search conducted at 5:00 PM on 11 Jan. 2011 from Seattle IP address)
USAA's "Teen Checking" landing page
Notes:
1. First-page organic results included (note, search was limited to items posted in past month)
-- Fremont FCU
-- North Shore Bank
-- Coast Hills FCU
-- U.S. Bank (Visa Buxx)
-- S.T.A.R Community Credit Union
-- American Riviera Bank (my new favorite bank name)
2. If anyone wants to point out great examples of teen/youth/family banking efforts, please drop me an email jim@netbanker.com or leave it in the comments. Thanks.
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https://www.wellsfargo.com/jump/checking/teen
Teenagers can be spendthrifts during some time. And of you want to check into their accounts to make sure that they don't spend all of their allowances is the responsibility of a good parent. If you want to open a checking account just make sure that your son or daughter is going to stay with you for a long time since they most likely be opening up a new account some place else when they move out.