http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=list_comments&blog_id=3 All comments for NetBanker en-us 2010 Jim Thu, 18 Mar 2010 18:12:23 -0800 http://blogs.law.harvard.edu/tech/rss jim@netbanker.com jim@netbanker.com 60 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50862&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50862&blog_id=3 Comments Fri, 12 Mar 2010 12:32:43 -0800 <p>Author: <a href="mailto:danrrosenfeld@gmail.com">Dan Rosenfeld</a><br />Date: Mar 15, 2010 10:06 AM</p><p>Great points Jim. If offering 'text message' comm, the bank or CU would obviously need an opt-in program. Do you think customers or members would offer up their cell #s? If the program is clearly designated only for emergency comms, people may feel somewhat comfortable. Others may be too wary of opening up another channel for advertising. If I received an emergency text from my bank or CU regarding my $, I'd want to talk to them right away. I'd be happier if they just called me in the first place or left a message. That's just me. With opt-in, everyone's happy. Got me thinking though. Thanks. @Dan_Rosenfeld </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50860&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50860&blog_id=3 Comments Mon, 08 Mar 2010 15:15:37 -0800 <p>Author: <a href="mailto:anonymous@aol.com">anonymous</a><br />Date: Mar 12, 2010 12:42 PM</p><p>I have been in the banking industry for about 4 years now. We were ready to start our due diligence process and implement a PFM about 2 years ago then the economy went down the drain. In our situation now currently spending a bunch of money on a PFM seems out of the budget due to the costs of the current PFM system in the market. If one of the PFM companies made their product more affordable for smaller FI I think it would take off. Another thing I have noticed is that most of the solutions are Bolt-on systems and not integrated within the online banking solution. Also we don’t want to promote our members from leaving our online banking and going to a 3rd party site to manage their finances. So how many of these stand alone PFMs can last without working with a bank Or credit union to integrate their system within an online banking platform? When Mint.com and intuit seems to rule that arena for stand alone PFMs. </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50859&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50859&blog_id=3 Comments Wed, 10 Mar 2010 19:03:57 -0800 <p>Author: <a href="mailto:manderson@pinneyinsurance.com">Hildebrand, The Insurance Warden</a><br />Date: Mar 12, 2010 11:57 AM<br />URL: <a href="http://www.wholesaleinsurance.net">http://www.wholesaleinsurance.net</a></p><p>Uh oh. Another excuse for people to be using a phone while driving. Well... maybe not, but I hazard to guess that that this app creates an unintended link betwixt cell phones and safe driving, which is at least as strong as the branding influence that State Farm will get out of it.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50857&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50857&blog_id=3 Comments Mon, 08 Mar 2010 15:15:37 -0800 <p>Author: <a href="mailto:ron.shevlin@gmail.com">Ron Shevlin</a><br />Date: Mar 9, 2010 10:12 AM<br />URL: <a href="http://marketingteaparty.com">http://marketingteaparty.com</a></p><p>Who's Bill Clinton? </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50856&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50856&blog_id=3 Comments Mon, 08 Mar 2010 15:15:37 -0800 <p>Author: <a href="mailto:jim@netbanker.com">Jim Bruene</a><br />Date: Mar 8, 2010 5:00 PM<br />URL: <a href="http://www.netbanker.com">http://www.netbanker.com</a></p><p>@Ryan Good point...I meant to expand on why there could be "dozens". You are probably right that only a few can get enough usage to survive on ads. But I also think there will be a number who make it on fee income. A small PFM biz charging $5/mo, might need 10,000 users to make a nice income ($600k annual revenues). But the main reason I said dozens is that the 15,000 financial institutions in the country are going to be outsourcing PFM capabilities from companies such as HelloWallet. That will keep quite a number viable for the next decade or two. </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50855&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50855&blog_id=3 Comments Mon, 08 Mar 2010 15:15:37 -0800 <p>Author: <a href="mailto:pdxrwilliamz@yahoo.com">Ryan Williams</a><br />Date: Mar 8, 2010 4:23 PM<br />URL: <a href="http://www.ryan-williams.net">http://www.ryan-williams.net</a></p><p>It's commendable to work towards improving financial literacy, so kudos to them for having that goal in mind from the start. I'm all for more PFM competition (at least now that I'm not in that industry). But, you're statement is surprising: "there's no reason why there won't be dozens of successful PFMs" Really? Do you think so? I can think of plenty of reasons, but mainly because PFMs don't make nearly as much money as banks do. So, you see 3 main options today: charge, affiliate/ads, white-label. Only a couple can probably get the scale for affiliate/ads, charging is a deal-killer at this point with plenty of great free options, and white label is hard to scale with difficult integration problems to solve. So, no I don't think there will be dozens. I'd like to try it out though, did they give you a promo code to share? Did you pay for access?</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50854&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50854&blog_id=3 Comments Wed, 03 Mar 2010 18:06:31 -0800 <p>Author: <a href="mailto:david-hm@gmx.de">David</a><br />Date: Mar 8, 2010 6:48 AM</p><p>Mobile is not more secure than online. Both are not secure. You can hack a mobile device as easily as a desktop PC and you can loose it.... If you want secure banking you should do it offline.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50852&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50852&blog_id=3 Comments Mon, 14 Jul 2008 18:53:57 -0800 <p>Author: <a href="mailto:Suman.Chakrabarti@hotmail.com">Suman</a><br />Date: Mar 7, 2010 5:56 AM</p><p>My wife and I tried it because he interest rate was pretty good and it seemed pretty neat. Unfortunately, after 7 years married, we had already worked out a reliable savings system using Quicken. It's a shame because I probably would have liked it when I was single.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50850&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50850&blog_id=3 Comments Wed, 03 Mar 2010 18:06:31 -0800 <p>Author: <a href="mailto:m.technophile@yahoo.com">Taha Ali</a><br />Date: Mar 6, 2010 12:25 PM</p><p>Mobile banking is surely better than online banking .. coz in developing countries like Pakistan most of the people neither have access to internet nor bank accounts ... but due to cheap mobile phone services available , even the poorest keep mobile phones ... Thats why mobile banking services like EAsypaisa in Pakistan is better indeed... now they are also offering m-wallet services called m-account .. so what more can one ask for :).. Source : http://www.youtube.com/watch?v=SkKo4OfWiWg</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50849&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50849&blog_id=3 Comments Wed, 03 Mar 2010 18:06:31 -0800 <p>Author: <a href="mailto:martyf@gmail.com">Anonymous Coward</a><br />Date: Mar 5, 2010 4:18 AM</p><p>Hmmm...given the mandate to market stuff to customers via the account management pages for bank web sites, I wonder how long this elegant functionality will last. eventually the marketeers will muddle this experience up with offers and overlays. </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50847&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50847&blog_id=3 Comments Fri, 26 Feb 2010 17:42:04 -0800 <p>Author: <a href="mailto:klynch@1stmarinerbank.com">Kevin Lynch</a><br />Date: Mar 1, 2010 6:21 AM<br />URL: <a href="http://www.1stmarinerbank.com">http://www.1stmarinerbank.com</a></p><p>They are actually the 5th white-label client of Geezeo. We (1st Mariner Bank)are currently working with them on both the PFM and Community platforms with a planned roll out in the 2nd quarter. As you will note, we are the first bank to be working with them. We are pretty excited about the opportunity to partner with them as well.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50845&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50845&blog_id=3 Comments Fri, 26 Feb 2010 17:42:04 -0800 <p>Author: <a href="mailto:">mfagala.myopenid.com</a><br />Date: Feb 26, 2010 6:16 PM<br />URL: <a href="http://Http://vcu.com/blog/matt">http://Http://vcu.com/blog/matt</a></p><p>Thanks for the mention. We are excited to be working with Geezeo and looking forward to going live with their PFM product in the near future. I wanted to correct one point in your article. We use our @myvcu Twitter account for TweetMyMoney and it's a protected account that we mostly limit to members. The @VantageCU account is our public facing account and has a more diverse group of followers. As of today (2/26/2010), we have about 200 people registered for TweetMyMoney.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50843&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50843&blog_id=3 Comments Tue, 23 Feb 2010 18:25:46 -0800 <p>Author: <a href="mailto:amad@merchantmaverick.com">Amad Ebrahimi</a><br />Date: Feb 24, 2010 12:04 PM<br />URL: <a href="http://www.merchantmaverick.com/">http://www.merchantmaverick.com/</a></p><p>Great post Jim. I run an online blog that focuses on reviews and complaints for the merchant account industry, and I've faced the exact same situation. It's funny to see how different companies react to negative online comments about their brand. Just like you mention above, you can either ignore it (not good), lash back anonymously (still not good), lash back publicly (very bad), or be sincere in your effort to correct course (best). I think companies are beginning to realize that they can't control their customer's public complaints, but they can control their own reaction to them. Turning a lose-lose, into a win-win, which speaks volumes for that company's reputation.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50842&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50842&blog_id=3 Comments Wed, 03 Feb 2010 16:15:25 -0800 <p>Author: <a href="mailto:jaime.punishill@citi.com">Jaime Punishill</a><br />Date: Feb 24, 2010 5:25 AM<br />URL: <a href="http://www.citibank.com">http://www.citibank.com</a></p><p>Guys, we had a CSR call Jim within hours of the blog post. No tweeting to get our attention necessary :) </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50839&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50839&blog_id=3 Comments Tue, 06 Jan 2009 13:46:09 -0800 <p>Author: <a href="mailto:loanerman@gmail.com">Fast Up Front</a><br />Date: Feb 21, 2010 1:01 AM<br />URL: <a href="http://www.fastupfront.com/">http://www.fastupfront.com/</a></p><p>Guess it didn't work out like planned.....</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50837&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50837&blog_id=3 Comments Wed, 17 Feb 2010 08:53:10 -0800 <p>Author: <a href="mailto:jcams@yahoo.com">JXibalba</a><br />Date: Feb 19, 2010 8:28 PM</p><p>For those that followed the acquisition by Intuit, there was grave fear that they would destroy such a fantastic financial manager. The internal memos that detailed how upset Intuit was that Quicken was so easily overtaken by a much smaller "start-up" company shows just how complacent that Intuit was with their "success." We can only hope and pray that Inuit will honor their statements and allow Mint to continue to develop as the premier financial manager. Now, if only someone would come along and make QuickBooks obsolete just like Quicken now is... </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50836&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50836&blog_id=3 Comments Wed, 17 Feb 2010 08:53:10 -0800 <p>Author: <a href="mailto:davidgweeks@yahoo.com">David</a><br />Date: Feb 19, 2010 10:07 AM</p><p>Wonder if this increase in traffic is perhaps "in-spite" of being purchased? After all, the Mint value proposition is perfect for the current economic realities. It would be interesting to know how much of the traffic increase is organic and how much could be attributed to Intuit PR and promotion.</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50831&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50831&blog_id=3 Comments Wed, 02 Dec 2009 18:32:10 -0800 <p>Author: <a href="mailto:loanerman@gmail.com">Small Business Man</a><br />Date: Feb 17, 2010 12:56 AM<br />URL: <a href="http://www.fastupfront.com/">http://www.fastupfront.com/</a></p><p>In today's economy I am sure this will go over well!</p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50829&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50829&blog_id=3 Comments Thu, 04 Feb 2010 18:24:44 -0800 <p>Author: <a href="mailto:mike@grossiweb.com">Pillar Procedure</a><br />Date: Feb 12, 2010 10:11 AM<br />URL: <a href="http://www.atlantasnoring.com">http://www.atlantasnoring.com</a></p><p>If Kwedit really wants to take off with online gamers, they should add a live chat feature through which users can talk trash about other players' scores. Farmville (and other family friendly games) is no Modern Warfare 2, but it has brought out a nasty competitive streak in many of my Facebook friends! </p> NetBanker.com Sponsors



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]]> http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50828&blog_id=3 http://www.netbanker.com/cgi-bin/mt/mt.cgi?__mode=view&_type=comment&id=50828&blog_id=3 Comments Thu, 11 Feb 2010 07:40:09 -0800 <p>Author: <a href="mailto:mvbuffton@gmail.com">Atlanta Hormone</a><br />Date: Feb 12, 2010 9:25 AM<br />URL: <a href="http://www.atlantamedicalinstitute.com/">http://www.atlantamedicalinstitute.com/</a></p><p>According to iPay, "Industry studies indicate that financial institutions see retaining 25% more of their eBill customers when compared to traditional online banking users." If this is a fact, banks and credit unions should definitely market these products more. Or could more mobile users mean more exposure to competing apps? </p> NetBanker.com Sponsors



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